During an assessment under our new approach
We found the practice had met regulations.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place.
The practice had systems to manage risks.
The service provides cosmetic treatments, some of which are not in scope of regulation and are not covered in our assessment.
The practice is in the London Borough of Richmond upon Thames and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our assessment, there was a total of 20 staff, of which there were 6 general dentists, 1 specialist endodontist, 1 orthodontist, 2 qualified dental nurses, 1 trainee dental nurse, 3 dental therapists, 1 dental hygienist, 3 receptionists and 2 practice managers. We gathered feedback from staff and spoke to a range of staff during our assessment, including the principal dentist, 1 associate dentist, the specialist endodontist, 2 dental nurses, 1 receptionist and the lead practice manager.