24 November 2011
During a routine inspection
They told us that they were extremely happy living there and were very satisfied with every aspect of the care they received. People confirmed that they were encouraged to make personal choices and live their lives as independently as possible. One person described Kirby House as 'A special home for special people' and specifically requested that this comment was included in this report.
They said they felt safe at Kirby House and spoke very fondly of the staff that supported them saying that 'they were wonderful' They said that the staff were kind and helped them when they could not manage on their own or when they needed advice and guidance.
There was a calm and homely atmosphere in the home and people looked relaxed and well cared for.