Rosebridge Court

Updated 4 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 10 February 2021 and was announced.

Updated 4 March 2021

About the service:

Rosebridge Court is a modern purpose-built care home which provides support for up to 46 people who require residential care, general nursing, dementia nursing or have a mental health diagnosis. At the time of the inspection there were 43 people living at Rosebridge Court.

People’s experience of using this service:

People told us that they felt safe. We saw systems were in place to ensure people remained safe, and any safeguarding concerns were reported to the relevant authorities and investigated. Risks were identified, and steps taken to mitigate generic, individual and environmental risks.

Medicines were well managed, and the home was clean. Staff were attentive to infection prevention and control measures.

There were enough staff on duty. Staff had time to spend with people and were inclined to do so. When recruiting new staff appropriate steps were taken to ensure they had the right qualities and attributes to work with vulnerable adults.

We found good communication with local authority and health service commissioners, including good pre-assessment of need. People settled well into the service and care plans reflected their needs. Where people were unable to consent to their care and treatment appropriate assessments were undertaken. People were offered choices about how they wanted their care and support to be delivered.

Care was person centred, and people were relaxed, content and well cared for. Staff were vigilant to need, and we found examples where staff would explore the underlying causes of change in behaviour. Care records provided staff with instruction to meet need in a person-centred way.

There was a registered manager in place, who promoted a good homely and friendly atmosphere where people were friendly to one another and families welcomed as part of the service. The registered manager was respected, highly thought of by staff, and approachable. Staff, people and their relatives had a say in how the service was run and told us that they felt their views were taken into consideration.

Rating at last inspection:

Our last inspection of Rosebridge Court was in September 2016. The overall rating was ‘Good’, and the report was published on 13 October 2016.

Why we inspected:

This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received. Inspection timescales are based on the rating awarded at the last inspection and any information and intelligence received since we inspected. As the previous inspection was Good this meant we needed to re-inspect within approximately 30 months of this date.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk