The Care Quality Commission

Archived: Tarry Hill

3-7 Cale Road, New Mills, High Peak, Derbyshire, SK22 4LW (01663) 746440

Provided and run by:
HC-One Limited

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

6 March 2013

During a routine inspection

We visited the home and spoke to a few people about their care, some of their relatives and staff providing care. We were not able to speak with many people receiving care because of the extent of their learning disabilities and their communication needs.

One relative told us they had looked for a long time for a suitable service and their relative was the happiest they had been. Relatives told us that they were involved in the care planning process. They told us they had built up good relationships with staff. Some expressed concerns about management changes planned and the impact this may have on people's care.

We found people's care records did not consistently account for their needs or that these were being met. Because of this we found that the provider was not fully protecting people from the risk of receiving unsafe or inappropriate care.

We found that staff were not up to date with the training requirements for protecting people from the risk of abuse and the provider was not therefore fully protecting people.

Planned staffing rotas were not being consistently worked to and this meant there were insufficient staff to safeguard people's health, safety and welfare.

We found a mixture of policies were in place. Some had been developed by a specialised provider of learning disability services but It was not clear how these applied to the registered provider. Because of this we found effective quality assurance systems were not in place.

11 January 2012

During a themed inspection looking at Learning Disability Services

There were 19 people at Tarry House when we visited. We met most people and spoke with three of them to gain their views of the service. Some of the people we met had limited verbal ability and some people chose not to talk to us. This meant we could not interview them to obtain their views, although we were able to observe their mood and how they interacted with staff.

One person told us they 'get on well with staff'. Another person told us 'my care plan is about me and the things I do and like'. Someone else at the home said that 'information is given to me in a way I understand'.

People told us about what they enjoyed doing during the days, evenings and weekends. They described a range of activities, such as going to college, playing basketball, going swimming, going shopping, cooking, and having their fingernails painted.

People said they felt safe at Tarry Hill. One person said 'If someone was nasty to me I would tell staff or the manager'. This person told us 'I feel very safe here' and gave a 'thumbs up' sign.