The Care Quality Commission
  • Care Home
  • Care home

Archived: 1 Sherringham Avenue

1 Sheringham Avenue, Oakwood, London, N14 4UB

Provided and run by:
Solor Care Group Limited

Important: The provider of this service changed. See old profile

All Inspections

17 October 2013

During a routine inspection

We spoke with all four people who use the service. They told us they were happy living in the home and described a wide range of activities they took part in outside the home including voluntary work and college courses. Staff understood the need to ask people for their consent and people told us they were asked what they wanted to do and were very involved in planning their week and the support they needed. Staff understood the needs of the people they cared for and supported. We saw staff interacting with people in a caring and compassionate way and responding to their needs.

The service was clean and hygienic and there were effective systems in place to reduce the risk of infection. Staff recruited to work in the service underwent checks on their suitability before they began work.

Systems were in place to assess and monitor the quality of service that people received and ensure care and support was provided appropriately and in a safe environment.

6 September 2012

During a routine inspection

We spoke with two people who used the service and a relative who was visiting the service. Everyone told us they were happy with the quality of service provided. They told us they participated in work opportunities, both paid and voluntary, outside the home. One person said, 'we work together (with staff) as a team'. The relative described the service as 'brilliant' and praised staff for their 'dedication'. People who used the service prepared their own meals with the support of staff, where necessary. People felt safe in the service and were satisfied with the support they received. Staff were provided with a range of training opportunities and were supported to deliver care and support to people to an appropriate standard.