Brighton Road

Updated 23 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 03/02/2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 23 February 2022

Brighton Road is a residential care service that provides accommodation for up to 15 individuals with a range of needs including mild to moderate learning disabilities. Accommodation is provided over three floors with two lounges and a dining room on the ground floor with access to the rear garden. At the time of our inspection 10 people were using the service.

At our last inspection in July 2015 the service was rated as good. At this inspection we found the service continued to meet the regulations and fundamental standards and remained good.

Information was available to people to explain what they should do if they felt unhappy or did not feel safe. Staff were aware what to do in these situations and had received appropriate training to help keep people safe.

Staff discussed risk in the home and in the community with people so together they could look at how to reduce risk but still encourage people’s independence. Staff we spoke with had a good knowledge of people’s achievements and worked hard to continually encourage and support people to achieve their goals and aspirations.

People were cared for by staff who received appropriate training and support to do their job well. Staff felt supported by managers. There were enough staff to support people to live a full, active and independent life as possible at Brighton Road and in the community.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the home supported this practice. Staff knew how to communicate effectively with each individual according to their needs. People were relaxed and comfortable in the company of staff. Staff supported people in a way which was kind, caring, and respectful and encouraged people to follow their own activities and interests.

People were supported to keep healthy and well. They were supported to attend appointments with GP’s and other healthcare professionals when they needed to. Medicines were stored safely, and people received their medicines as prescribed. People were involved in their food and drink choices and meals were prepared taking account of people’s health, cultural and religious needs.

Care records focused on people as individuals and gave clear information to people and staff. People were encouraged to make decisions about their care and support needs. These were reviewed with them regularly by staff.

The provider had a number of audits and quality assurance systems to help them understand the quality of the care and support people received and look at ways to continually improve the service.