12 September 2013
During a routine inspection
We found that people were asked for consent and the provider acted in accordance with peoples' wishes. People who use the service received care and treatment in a way that met their needs and preferences.
We found that the equipment used for treatment was clean and well maintained. The provider had a sufficient number of qualified, skilled and experienced staff to meet the needs of the people using the service. There was an effective complaints system available, in case anyone wished to raise a complaint.