About the service Dimensions Newton House is a residential care home offering respite care and providing personal care to four people at the time of the inspection. The service can support up to five people.
Dimensions Newton House is laid out over two floors; people can access these by stairs and a lift. Bedrooms are laid out over both floors with some offering en-suite facilities. The communal kitchen-dining room and lounge is located on the first floor. There is an activities area on the ground floor and people have level access to the garden. The registered manager’s office is adjacent to the reception area.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Care: People received person-centred care; we observed staff acting in a person-centred way and care plans reflected people’s wishes and preferences. Relatives said their loved ones looked forward to staying at Dimensions Newton House. People’s privacy and dignity was respected and people were involved with decisions about their care.
Right Support: Staff supported people to be as independent as possible, staff knew people well and how to meet their needs. People, staff, professionals and relatives were involved with decision making where appropriate. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Culture: We received positive comments from relatives and people about staff and the management team. We observed staff working with people respectfully and measures were in place to protect people from avoidable harm. There was an inclusive approach to care provision and staff levels were reviewed and amended in response to people’s care needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection - The last rating for this service was good (published 11 November 2017).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained the same.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Dimensions Newton House on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.