Archived: Dimensions 101 Pinewood Avenue

Updated 4 April 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We undertook an announced focused inspection of Dimensions 101 Pinewood Avenue on 13 March 2017. This inspection was done to check that improvements to meet legal requirements planned by the provider after our 13 April 2016 inspection had been made. The team inspected the service against one of the five questions we ask about services: is the service safe. This is because the service was not meeting some legal requirements.”

The inspection was undertaken by one inspector. During our inspection we spoke with the registered manager. The provider was given 48 hours’ notice of this inspection because we needed to be sure the registered manager would be available to assist.

Before the inspection we reviewed the evidence previously provided to show the actions which had been taken. This included an action plan which indicated that all of the concerns had been addressed. We discussed the actions taken with the registered manager and clarified the current situation with regard to the needs of people within the service.

Updated 4 April 2017

We carried out an unannounced comprehensive inspection of this service on 13 April 2016. A breach of legal requirements was found. After the comprehensive inspection, the provider wrote to us to say what they would do to meet legal requirements in relation to the breach of Regulation 12 (Safe care and treatment).

We undertook this focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for (location's name) on our website at www.cqc.org.uk

Dimensions 101 Pinewood Avenue is a care home without nursing, located in Crowthorne. It provides accommodation and personal care support to up to four people living with a learning disability. Some people may have additional physical disabilities. Three people were living in the service at the time of this inspection. A registered manager was in post.

A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The service had addressed the areas of concern we identified in April 2016. The sluice had been removed from the bathroom and replaced with a new washing machine incorporating a sluice programme. Its removal had enabled more effective cleaning of hard to reach areas and the staining in the bath had also been reduced. The bathroom had been redecorated.

One person had been reassessed as requiring nursing care and had moved to a nursing home which would better meet their needs.

An ensuite wet room shower had been provided to ensure another person’s safety and dignity while showering.