23 November 2023
During an inspection looking at part of the service
Pear Tree Lane is a care home for people who may have a learning disability or autism. The service was registered for up to 13 people; 13 people lived there at the time of our inspection.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support:
Risks were assessed and managed to ensure people could safely participate in activities that they enjoyed. People’s representatives told us people were supported safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were able to receive visitors without restrictions in line with best practice guidance.
Right Care:
People were safeguarded from abuse and avoidable harm. There were sufficient numbers of staff and staff supported people in line with their individual preferences and agreed care plans.
People were protected from the risk of infection as staff followed safe infection prevention and control practices. Medicines were mostly managed in a safe manner.
Right Culture:
There was a positive and open culture at the service and systems were in place to provide person-centred care. People’s representatives and staff were involved in the running of the service and the provider worked in partnership with others to achieve good outcomes for people.
The quality of care was monitored and lessons were learned when things had gone wrong.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 26 June 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service. We completed a focused inspection to review safe and well-led only.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Pear Tree Lane on our website at www.cqc.org.uk.
Recommendations
We have made 2 recommendations in relation to the storage of prescribed creams and the process of seeking feedback from relatives.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.