26 February 2013
During a routine inspection
We spoke with four members of staff. We observed care workers speaking to people politely and in a calm and friendly manner. Care was delivered with individual needs in mind and reflected people's preferences. Care plans were regularly updated.
We looked at five recruitment files which contained the relevant information.
We saw evidence of internal audits to assess and monitor the quality of the service the home provided. We toured the building and were shown up to date records in respect of the homes suitability, including maintenance records and equipment servicing.