26 March 2013
During a routine inspection
We saw that people experienced safe and effective care based on detailed care plans and risk assessments that met individual needs.
Records showed that the staff team had received safeguarding training and were aware of how and when to report any concerns. We saw that when issues were raised the provider was effective at addressing these.
Staff received ongoing training and supervision which provided them with the skills and knowledge to meet the needs of the people they were supporting.
The Provider had effective systems in place to monitor and assess the quality of the service.