Updated 10 January 2024
We undertook a follow up focused inspection of Smile Creations Innovations Ltd on 9 January 2024. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector.
We had previously undertaken a comprehensive inspection of Smile Creations Innovations Ltd on 3 July 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 Good Governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Smile Creations Innovations Ltd on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 3 July 2023.
Background
Smiles Creations Innovations Ltd is in Leighton Buzzard and provides private dental care and treatment for adults and children. The practice has an NHS contract to provide orthodontic treatment for children under the age of 18.
The practice treatment rooms are on the first floor and are accessed by stairs. People who use wheelchairs are directed by practice staff to other local services.
Car parking spaces are available near the practice.
The dental team includes 2 dentists, 1 specialist periodontist, 1 specialist orthodontist, 4 qualified dental nurses, 1 orthodontic therapist, 1 practice manager and 1 receptionist. The practice has 3 treatment rooms.
During the inspection we spoke with the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday to Friday from 9am to 5pm.