The Care Quality Commission
  • Dentist
  • Dentist

City Health Care Dental Services - Beverley Health Centre

Manor Road, Beverley, North Humberside, HU17 7BZ

Provided and run by:
City Health Care Partnership CIC

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 2 September 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation. There was effective leadership and a culture of continuous improvement. Patients’ care and treatment was provided in line with current guidance and infection control procedures followed published guidance. Patients were treated with dignity and respect, and at the time of our assessment, patients could access care, support and treatment when required. The practice had systems to manage risks. However, improvements could be made to the oversight of the risks associated with Legionella. City Health Care Dental Services - Beverley Health Centre provides NHS and private dental care and treatment for adults and children. A building management contractor was responsible for ensuring that facilities were safe, and that equipment was maintained according to manufacturers’ instructions, including electrical and gas appliances. The management contractor was also responsible for the management of fire and Legionella. At the time of our assessment, the dental team included 2 dentists, 2 dental nurses, a receptionist and a practice manager. The practice had 2 treatment rooms. During the assessment we spoke with 1 dentist, 1 dental nurse, the receptionist, the dental service manager, the operations manager and the clinical director.

22 January 2013

During a routine inspection

We saw evidence of how the provider used patient surveys and feedback to inform improvements to the service. Feedback was mostly complimentary and we saw examples of compliments on feedback cards.

We saw that the practice had a system for gaining consent and that forms were consistently completed. People's medical history and requirements informed the planning of care and treatments were duly recorded. Emergency drugs were appropriate and available, and we saw other examples of the practice following published guidance.

The premises were clean and there were systems to minimise the risk of infection. The surgery rooms had clinical hand wash sinks that were not to the prevailing standard but were adequate for use. The facility for decontaminating reusable instruments had only one wash sink rather than the two prescribed. We saw examples of refurbished surgeries owned by the provider in recent inspections and were assured that refurbishment included design to the prevailing clinical standards.

Staff received regular training and supervisory support. The provider had a system for quality assurance and monitoring and we saw evidence that this was used to inform management decisions and policy review.