Updated 20 July 2022
Primary Care / Urgent Care Centre (Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR) is a registered location under the provider Bloomfield Medical Limited and delivers urgent care services to the Fylde Coast population.
The service is part of the NHS Blackpool clinical commissioning group (CCG). The provider is registered to carry out the regulated activities of diagnostic and screening procedures as well as treatment of disease, disorder or injury at this location.
Bloomfield Medical Limited are working in collaboration with another local urgent care provider to align the service provision at the Urgent Care Centre in Blackpool hospital with other local sites as part of the Fylde Coast Integrated Urgent Care Service (FCIUCS). The providers share managerial oversight of the urgent care provision across the system in order to better manage demand and resources to ensure patient needs are met.
The Urgent Care Centre is a purpose built facility within the local NHS Foundation trust hospital premises, and shares its reception area with the hospital’s accident and emergency department.
The centre provides open access primary care to local and temporary residents and visitors to the Fylde Coast either by appointment through the NHS 111 service, to patients walking into the centre or from the local North West Ambulance Service (NWAS). The service’s reception is staffed by staff from FCMS (NW) limited who are trained to liaise with patients on arrival and signpost them to the appropriate service.
The Urgent Care Centre is open 24 hours a day, seven days a week all year round. Bloomfield Medical Limited provide clinical staff every day from 8am to 10pm. FCMS (NW) Limited provide clinical staff in the period from 6.30pm to 8 am Monday to Friday and all day on a Saturday, Sunday and bank holidays. There is an overlap of Bloomfield and FCMS clinicians between 6.30pm and 10pm Monday to Friday and they work alongside each other on a weekend and bank holidays. In addition the provider also delivers a nurse-led deep vein thrombosis service from the centre, with pre-bookable appointments available between 9am and 5 pm Monday to Friday.
The centre is staffed by a team of GPs, advanced nurse practitioners, non-medical prescribers, practice nurses and health care assistants. The clinical team are supported by an operational lead and team of other non-clinical personnel including an HR lead, receptionists and administration staff. The staff at the centre are also supported by a broader management structure within the provider organisation and FCMS (NW) limited in collaboration as part of the integrated urgent care system across the Fylde coast.