Archived: Diet UK Bolton

Updated 25 June 2018

We undertook an announced focused inspection of Diet UK Bolton on 15 May 2018. This

inspection was carried out to check that improvements to meet legal requirements planned by the service after our comprehensive inspection on 29 November 2017 had been made. We inspected the service against two of the five questions we ask about services: Is the service safe, and is the service effective? This is because the service was not meeting some legal requirements.

The team was led by a CQC pharmacist specialist and included a second member of the CQC medicines team. Before visiting, we reviewed the action plan which had been submitted to us by the provider. The methods we used were interviewing the registered manager and staff, review of policies and procedures, and review of documents and medical records.

Updated 25 June 2018

We carried out an announced comprehensive inspection of this service on 29 November 2017 where breaches of legal requirements were found. After the comprehensive inspection, the service wrote to us to say what they would do to meet legal requirements in relation to a breach of regulations 12 and 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

We undertook this announced focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Diet UK Bolton on our website at www.cqc.org.uk.

Our key findings were:

• Staff had received training in safeguarding and basic life support
• A legionella risk assessment had been completed by an external company
• The risk-assessment for the provision of medicines and equipment for use in a medical emergency had been updated and improved
• New processes were in place to ensure patients had their blood pressure monitored appropriately during the initiation and titration of treatment
• We saw improvements in medical record keeping, in particular the rationale for supplying more than 30 days’ treatment

There were areas where the provider could make improvements and should:

Continue to make improvements to the clinical audit process to demonstrate the safety and effectiveness of the treatments prescribed.