- Care home
Aston House
Report from 8 January 2024 assessment
Contents
Ratings
Our view of the service
Aston House is a residential care home which provides personal care for people with mental health care needs. We completed our on-site assessment visit on 23 January 2024, off site activity began on 17 January 2024. We looked at 3 quality statements following concerns that we had received; Safe and effective staffing; Infection prevention and control; and Medicine optimisation. We found no evidence during this assessment that people were at risk of harm from the concerns raised. The service provided safe and effective care to people. Staffing levels were sufficient to support people appropriately. The home was clean and tidy, and medicines were administered in a safe way.
People's experience of this service
People felt safe at Aston House. They told us that staff knew them well and were attentive and kind with their interactions. People and their relatives felt involved in their care and were confident that concerns would be addressed quickly when raised. One person told us, “Staff here are lovely, they can’t do enough for you, really friendly people.”