We carried out a review of Oaks Park Medical Centre on 13 May 2021 Overall, the practice is rated as Good
Set out the ratings for each key question
Effective - Good
Following our previous inspection on 16 January 2019, the practice was rated Good overall and for the key questions safe, caring, responsive and well-led. The practice was rated requires improvement for providing effective services and issued a requirement notice for Regulation 12 Safe care and treatment.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Oaks Park Medical Centre on our website at www.cqc.org.uk
Why we carried out this review
This review was a focused review of information without undertaking a site visit to follow up on breaches of Regulation12 Safe care and treatment. At the last inspection we found;
- Child immunisation rates were below the World Health Organisation target.
- Patients with long term conditions, mental health and cervical screening data were below the local and national averages.
We also followed up on ‘should’ actions identified at the last inspection. Specifically;
- Complete induction checklists for all new staff.
- Continue to monitor and act upon patient accessibility with telephone access.
How we carried out the review
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our reviews differently.
This review was carried out without visiting the location by requesting documentary evidence from the provider.
Our findings
We found that:
The practice had made the necessary improvements to ensure care and treatment was provided in a safe way to patients;
- Childhood immunisation figures had improved since the last inspection.
- Patients with long term conditions, mental health and cervical screening data had also improved since the last inspection.
The practice had continued to monitor and act upon patient accessibility with telephone access.
Whilst we found no breaches of regulations, the provider should:
- Continue to monitor and Improve cervical screening uptake to bring in line with the England average.
- Continue to monitor Personalised Care Adjustments (PCA) rates ensuring the practice is exploring all possible options to engage with patients.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care