Yorkshire Health Solutions

Updated 4 April 2022

Yorkshire Health Solutions is an ultrasound diagnostic service located in Barnoldswick, Lancashire. It is owned and operated by Yorkshire Health Solutions Ltd.

The service has been registered with the Care Quality Commission since 29 June 2017 to provide the regulated activity of diagnostic and screening procedures. The service has had a registered manager in post since registration in 2017.

The service carried out ultrasound scanning of patients which included trans vaginal scanning, from allied healthcare settings such as GP surgeries.

For the period of February 2021 to January 2022, the service carried out 86,205 ultrasound imaging procedures.

This is the first time we have inspected Yorkshire Health Solutions.

Updated 4 April 2022

This is the first time we have inspected this service. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them. Staff collected safety information and used it to improve the service.
• Staff provided good care to patients. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, provided relevant health advice, supported them to make decisions about their care, and had access to good information. Key services were available in line with commissioned requirements.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for a diagnostic procedure.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

• The service’s risk register only referred to risks from information based assets such as computers, tablets or mobile phone and had last been reviewed in 2018.
• Some disclosure and barring service (DBS) checks for staff were over three years old and therefore could have been more up to date.
• Information within the complaints log could have been more detailed, to provide context and understanding, should a member of staff who was unfamiliar with the log, be required to deal with a complaint.

Updated 4 April 2022