17 July 2013
During a routine inspection
Comments we received included; People had an active part to play in their care plans, staff supported people to become more confident and independent, all of the people we spoke with were happy with their care and felt staff were approachable and helpful, people and staff agreed that the service had achieved a good balance between therapy and activities.
All of the staff we spoke with felt that Nelson Trust was a good place to work. More than one member of staff said they felt the organisation was run for the people receiving treatment and they were central to everything the organisation did.
We found that the provider was compliant with the regulations and meeting the outcomes inspected on this occasion.