Updated 9 April 2019
The inspection:
• We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
• The inspection was carried out by one inspector.
Service and service type:
• 28 Stamford Road is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
•The service provides accommodation and personal care to adults with learning disabilities or autism spectrum disorder. The care home accommodates nine people in one adapted building.
• The care service has been developed and designed in line with the values that underpin the "Registering the Right Support" and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
• The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. However, the registered manager was absent at the time of our inspection and the home was supported by another of the provider’s managers.
Notice of inspection:
• The site visit took place on 12 March 2019. Following the inspection, we made calls to people’s relatives.
• The inspection was unannounced.
What we did:
• Our inspection was informed by evidence we already held about the service. We also checked for feedback we received from members of the public and local authorities.
• We asked the service to complete a Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
• We spoke with the manager who was covering for the registered manager and three care workers.
• We spoke with four people who used the service and two relatives.
• The registered manager was absent during our inspection site visit.
• We reviewed two people's care records, medicines administration records and other records about the management of the service.
• After our inspection, we asked the provider to send us further information that they were not able to access during the site visit. This evidence was included as part of our inspection.