The Care Quality Commission
  • Hospital
  • Independent hospital

Ipswich Renal Unit

Overall: Good read more about inspection ratings

Heath Road, Ipswich, Suffolk, IP4 5PD (01473) 704027

Provided and run by:
Diaverum UK Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Ipswich Renal Unit on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Ipswich Renal Unit, you can give feedback on this service.

31 August 2022

During a routine inspection

We have not previously rated this service. We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Key services were available to suit patients' needs.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities.

However:

  • Some consumables in the storeroom were out of date and had not been identified during routine checks by the service.
  • A small number of daily checks of resuscitation equipment were missing from the three months prior to our inspection.

We rated this service as good because it was safe, effective, caring and responsive, and well-led.