Updated 12 May 2023
We undertook a follow up inspection of Cygnet - Advanced Beauty and Dental Clinics on the 4 May 2023. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We had previously undertaken a comprehensive inspection of the practice on 10 January 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Cygnet - Advanced Beauty and Dental Clinics on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made effective improvements in relation to the regulatory breaches we found at our previous inspection. In general improvements were noted in legionella management, fire safety, recruitment practices, medicines management and the use of rubber dam to protect patients’ airways.
Background
Cygnet - Advanced Beauty and Dental Clinic is based in the village of Longstanton and provides solely private dental care and treatment to adults and children. In addition to general dentistry the practice also offers dental implants. The practice is accessible for wheelchair users and car parking spaces are available on site.
The practice directly neighbours another registered dental practice owned by the provider and shares many of its procedures and governance systems. The registered manager for each practice is the same.
The dental team includes 1 dentist, a practice manager, 2 dental nurses and 1 reception staff. There is 1 treatment room.
The practice is open on Tuesdays from 9am to 5.30pm, on Wednesdays from 8am to 7.30pm, on Thursdays from 8am to 4pm, and on Fridays from 8am to 3pm. The practice also opens on the first Saturday of the month from 8am to 3pm.
During the inspection we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.