30 July 2013
During a routine inspection
Care plans were personalised to each individual's needs and from the people we observed we saw that they accurately reflected their needs and wishes. Appropriate risk assessments were in place and all records had been regularly reviewed. On the day of our visit we spoke with a relative who told us they were happy with the care being provided and were invited to a yearly care plan review.
We spoke with four members of staff and they confirmed that they had received relevant training for their role and they were able to access any additional training if they requested it. Care was provided in an environment that was safe, well maintained and met people's needs. Appropriate arrangements were in place in relation to obtaining, recording and the storage of medicines.