26 April 2013
During a routine inspection
People told us they had enough information about their treatments and were confident that they could ask for a further explanation if needed. We saw that detailed records of their treatments had been kept.
The practice was clean and tidy. There was a process in place for minimising the risk of cross infection and contamination.
Staff told us they were supported. They said that there were plenty of opportunities to raise concerns or ideas with the dentist for change and improvement.
The provider had a process of monitoring the service that people received.