- Care home
House of St Martin
Report from 11 July 2024 assessment
Contents
Ratings
Our view of the service
House of St Martin is registered to provide personal care and accommodation to up to 31 people. The home specialises in supporting men coming from prison or secure hospitals with multiple needs, including substance misuse, mental health issues or a learning disability. We visited the home on 23 & 25 July 2024. At the time of the site visit there were 21 people living at the home. At the last inspection of the service, published in May 2021, we found breaches of Regulation 12, Safe care and treatment, Regulation 17, Good governance and Regulation 18, Staffing. At this inspection we found improvements had been made and the provider was no longer in breach of regulations. People and staff spoke highly of the improvements made and all felt it was a good place to live and work.
People's experience of this service
People lived in a home where changes had been made to the management team. People now benefitted from a management team who promoted an inclusive and positive culture. Managers were open, honest and approachable enabling people to discuss issues and raise concerns. There were now effective systems in place to monitor standards and drive improvements. Improvements made included, enhancing the environment to provide more calm communal space and creating an area for people to take part in activities and develop their independence skills. People were supported by a stable and well-motivated staff team who had a good knowledge of the people they cared for. People felt safe and relaxed with the staff who supported them. People told us staff had supported them with confidence building and independence skills. People had risk assessments which helped promote physical health and a good quality of life within any limitations or restrictions placed upon the individual. The staff worked alongside other professionals to make sure risk assessments were up to date and appropriate. People had access to healthcare professionals to support them with their health and encourage a healthy lifestyle. People received personalised care and staff supported people to make choices about their day to day lives. Staff knew how to make decisions for people who lacked the capacity to make certain decisions for themselves.