Lyndhurst Residential Care Home

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 11 February 2021 and was announced.

Updated 27 February 2021

About the service:

Lyndhurst is residential care home providing care to 40 people. On the day of the inspection the home had full occupancy.

People’s experience of using this service:

People and their relatives told us they were very happy with the care provided and that the staff were very kind and caring. Good staffing levels afforded people responsive and dignified care.

Staff morale was good and the atmosphere within the home was friendly and relaxed. People told us the food was good, activities were available for those who wished to participate, and they felt safe and well cared for.

More information is in the Detailed Findings below.

Why we inspected:

This was a planned comprehensive inspection as the company has registered under a new name. There have been no changes to the management structure or to the registered manager of the service.