We carried out a review of the data available to us about Right at Home Reading and Wokingham District on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Right at Home Reading and Wokingham District, you can give feedback on this service.
Right at Home Reading and Wokingham District is a home care service. At the time of the inspection the service was supporting seven people in their own homes.
People’s experience of using this service:
We received positive feedback about the service and the care people received. The service met the characteristics of Outstanding in caring and Good in safe, effective, responsive and well-led.
People received safe care. Medicines were managed safely and there were enough staff to support people and keep them safe.
People were supported by skilled staff with the right knowledge and training.
Staff were exceptionally caring. Staff provided extremely sensitive and individualised support to people. This helped them maintain their independence and stay in their own homes. People felt staff were highly sensitive to their needs and protected their dignity and privacy.
People’s care and support met their needs and reflected their preferences. The provider upheld people’s human rights.
Effective quality assurance processes were in place to monitor and improve the quality of the service. There was a positive, open and empowering culture.
Rating at last inspection:
This was the first inspection of service since it was registered.
Why we inspected:
This was a planned inspection of the service based on our published inspection time frames.
Follow up:
We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated Good. We will continue to monitor the service through the information we receive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk