23 January 2023
During an inspection looking at part of the service
Rush Hill Mews is a residential care home providing regulated activities accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury to up to 62 people. The service provides support to people living with dementia, a physical disability and older and younger adults. At the time of our inspection there were 57 people using the service.
Rush Hills Mews provides purpose-built accommodation over three floors, each floor can be accessed using the lift or stairs. Bedrooms are en-suite and there are additional communal toilets and washing facilities on each floor. There is level access to a large well-maintained garden and communal dining and lounging spaces throughout.
People’s experience of using this service and what we found
People told us they were safe. We found there were systems and processes in place to help protect people from the risk of avoidable harm and abuse. There were sufficient numbers of safely recruited staff to meet people’s needs. Staff spoke positively about the service and people they supported. Overall medicines were managed safely; however we found some recording errors. The registered manager said they would support staff with additional training. Food and fluid monitoring was not always consistent. We found no impact on people and the registered manager said they would work to rectify this shortfall.
There were systems in place to monitor and improve the quality and safety of care provision in the service, overall these were used effectively to drive improvement. Statutory notifications were submitted to CQC in line with statutory requirements. The provider engaged with stakeholders and had oversight of the service. A local Church visited and held regular religious services. The activities coordinator had a plan in place to drive improvement in relation to activities provision.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection The last rating for this service was good (published 18 May 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Rush Hill Mews on our website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.