The Care Quality Commission
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Archived: Audley Care Ltd - Leamington Spa

7 Clarendon Place, Leamington Spa, Warwickshire, CV32 5QL (01926) 833048

Provided and run by:
Audley Care Ltd

Important: The provider of this service changed. See old profile
Important: This service is now registered at a different address - see new profile

All Inspections

16 December 2013

During a routine inspection

During our visit we spoke with the manager, the care co-ordinator and one care staff member of Audley Care Limited. Following our visit we spoke with two people who used the service and three relatives of people to obtain their views of the service. We also spoke with three care workers following our visit.

People and their representatives told us they were involved in their care and treatment decisions of their care. They said they were happy with the care provided.

We saw care plans for four people who received a service from Audley Care. The care plans contained important information about people, for example people's next of kin details.

Comments from people and their family members included, 'All (care workers) are excellent' and 'We have been very happy with Audley Care.'

People who used the service and their relatives told us they felt safe and would make a complaint if it was necessary.

The service had systems in place for recruitment of care staff and we saw checks had been undertaken to ensure staff were suitable to look after people safely.

We found the service had good systems in place monitor the quality of service provided and was well led.