18 June 2013
During a routine inspection
We viewed four patient records and found people's oral health was comprehensively assessed. For example, the dentist had checked for decay, soft tissue problems, the condition of people's gums, jaw and face and recorded a map of the mouth.
We toured the practice and found it to be clean and tidy. The practice had effective systems in place to reduce the risk and spread of infection. We spoke with staff regarding the cleaning of used instruments and found procedures to be in line with guidelines from the Department of Health.
People we spoke with were happy with the care provided to them and none had made a complaint. One person told us, "I've never had to make any complaints, but if I did I would speak with the dentist".
Most staff had worked at the practice for many years and said they felt supported by management and colleagues. Staff were given opportunities to take appropriate training.