The Care Quality Commission
  • Doctor
  • GP practice

Longsight Health Centre

Overall: Good read more about inspection ratings

526-528 Stockport Road, Manchester, Lancashire, M13 0RR (0161) 256 4488

Provided and run by:
Manchester Integrative Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Longsight Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Longsight Health Centre, you can give feedback on this service.

25 September 2019

During an annual regulatory review

We reviewed the information available to us about Longsight Health Centre on 25 September 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

19/07/2018

During a routine inspection

This practice is rated as Good overall.

This was the first inspection of this GP practice under this registered provider.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Longsight Medical Practice on 19 July 2018. The GP partnership, took over this practice in October 2016 and the registration of the service with the CQC was completed in March 2018.

This inspection was carried out under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found telephone access problematic and the practice had installed a new telephone system to try to improve this.
  • The practice was responsive to need of vulnerable patients and offered direct telephone access to Citizen’s Advice. The practice was a designated homeless friendly and war veteran friendly GP surgery and provided an inhouse food bank service.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Continue to seek solutions to improve patient access.
  • Continue to identify and support patients who are also carers.
  • Continue to promote patient participation through the practice reference group.
  • Implement the planned improvement to the practice opening hours in line with the NHS contracting arrangements.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.