Precious Glimpse Saltaire

Updated 14 September 2023

Precious Glimpse Ltd is an independent ultrasound baby scanning studio registered with CQC since 2018. It is registered to provide diagnostic and screening procedures to women over the age of 18.

At the time of inspection, the service had a registered manager who was an ultrasound technician. There were also two additional ultrasound technicians, a receptionist who was also an ultrasound technician in training and a staff manager employed. The service operates between Tuesday and Saturday with evening appointments available once per week.

The service provides 2D, 3D and 4D HD livescans. Gender identification scans are also offered. These services are provided to fee paying members of the public to allow women and families the opportunity to see their baby developing.

This service was inspected in 2019 but was not rated. The service was issued with four requirement notices following breach of Regulations 5 (Fit and proper persons: directors), 12 (Safe care and treatment),17 (Good governance) and 19 (Fit and proper persons employed) of the Health and Social Care Act (Regulated Activities) Regulations 2014. Changes were made and we were satisfied these breaches were met.

Updated 14 September 2023

We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, supported them to make decisions about their care, and had access to good information.
• Staff treated women with compassion and kindness, respected their privacy and dignity and took account of their individual needs. They provided emotional support to women, families, and carers.
• The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Staff did not record the most recent scan date from other private or NHS services on women’s records.
• Two policies did not include complete information.
• The service did not have an electronic back up system for electronic records.
• The website included language that could be misleading.

Updated 14 September 2023

We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service-controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, supported them to make decisions about their care, and had access to good information.
• Staff treated women with compassion and kindness, respected their privacy and dignity and took account of their individual needs. They provided emotional support to women, families, and carers.
• The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported, and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Staff did not record the most recent scan date from other private or NHS services on women’s records.
• Two policies did not include complete information.
• The service did not have an electronic back up system for electronic records.
• The website included language that could be misleading.