The Meadows Care Home

Updated 10 December 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 25 November 2021 and was unannounced.

Updated 10 December 2021

About the service: The Meadows provides accommodation for older people, some of whom may live with dementia. The service can accommodate up to 55 people. On the day of our inspection visit 48 people were accommodated.

People’s experience of using this service:

Improvements had been made to the service following our last inspection on 19 April 2018. At the last inspection we identified issues with unclean environment, lack of processes and understanding of the Deprivation of Liberty Safeguards and governance. At this inspection we found the provider and registered manager had driven improvement and made positive changes. The issues identified at the last inspection with records and environment had been addressed. Systems for overseeing the service were more effective. The changes had enabled staff to address the issues noted at previous inspections.

People told us they felt safe and happy living at the home. Staff knew how to safeguard people from abuse. Staff were recruited using systems to reduce the risk of unsuitable candidates being employed. Risks to people and for tasks carried out by staff were identified and actions were taken to mitigate these. Medicines management was effective.

Staff had the skills and knowledge to deliver care and support in a person-centred way. They received the appropriate training, supervision and appraisal.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were cared for in a respectful manner and good relationships between people and staff had been formed.

People could access a wide range of activities.

People’s health needs were met. The service worked with a range of professionals to best meet people’s needs.

Staff said they felt supported by the management team. Governance systems and processes were in place to monitor and improve the quality of the service.

Rating at last inspection: We rated The Meadows Care Home as requires improvement and published our report on 11 June 2018.

Why we inspected: This was a scheduled inspection based on previous rating.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk