- Dentist
Horsforth Dental Practice Also known as Yorkshire Myobrace Limited
Report from 2 May 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced assessment on 25 June 2024. We found the practice had met regulations. The practice had systems to manage risks. We highlighted some areas where improvements could be made in relation to medical emergency checking processes and action following incidents. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Improvements could be made to train staff to follow and evidence that processes are consistently in line with manufacturer’s guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The practice is in Horsforth, Leeds and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 3 dentists including 1 foundation dentist, 5 dental nurses including 2 trainees, 1 dental hygienist, 1 practice manager and 2 receptionists. The practice had 4 treatment rooms. During the assessment we spoke with 3 dentists, 3 dental nurses, the dental hygienist, 1 receptionist and the practice manager.
People's experience of this service
On the day of inspection, we spoke with 4 patients. Their responses and additional patient feedback we reviewed provided a positive view of the dental team and care provided by the practice. Patient comments included positive feedback about the friendly, helpful and welcoming approach from the staff, the ability to make convenient appointments and being involved in discussions and decisions about their care. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients also commented positively about the premises and standards of cleanliness.