12 & 13 April 2016
During a routine inspection
We rated Care in Mind as good because:
- Therapies offered were in line with National Institute for Health and Care Excellence guidelines
- Intensive support was provided to the young people from the clinical team with weekly sessions with both their nurse and psychologist
- Policies and plans in place reflected least restrictive practice and clear processes were in place for staff to follow if there was incident
- Young people were actively involved in their care, documentation was appropriate and accessible to young people
- Feedback from young people and their parents was positive about the support and care provided by the clinical team
- There was excellent multidisciplinary working and information sharing for the benefit of young people
- Specific qualifications in child and adolescent mental health practice was available for staff to access
- The service operated a duty and on call nurse system with a clinical nurse specialist available at all times to offer advice and guidance to staff and to respond to incidents
- Records were current, detailed and regularly reviewed
- Regular supervision and meetings took place, staff felt very well supported and welcomed the development opportunities.