• Care Home
  • Care home

Springfield Park Nursing Home

Overall: Good read more about inspection ratings

Springfield Park, Bolton Road, Rochdale, Lancashire, OL11 4RE (01706) 646333

Provided and run by:
Springfield Park Care Home Limited

Latest inspection summary

On this page

Background to this inspection

Updated 22 July 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was undertaken by three inspectors and a Nurse Specialist. An Expert by Experience made calls to people’s relatives following the site visit. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Springfield Park Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service did not have a manager registered with the Care Quality Commission at the time of inspection. A registered manager is a person who along with the provider is legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We contacted Healthwatch for feedback on care in relation to this service. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

We used all of this information to plan our inspection.

During the inspection

We spoke with seven people who used the service and twenty relatives about their experience of the care provided. We spoke with nine members of staff including the provider, deputy manager, nurses and care workers.

We reviewed a range of records. This included six people’s care records and multiple medication records. We looked at six staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at training data and quality assurance records. We spoke with staff through phone calls to gather more information about the service.

Overall inspection

Good

Updated 22 July 2021

About the service

Springfield Park Nursing Home is a care home providing personal and nursing care for a maximum of 70 people in one adapted building. There were 44 people receiving care and support at the time of the inspection.

People’s experience of using this service and what we found

People told us they did not always receive a prompt response from staff when requesting support using their call bells. People and their relatives told us staff were often busy due to the high level of need of care. We have made recommendations for the service about this below.

The recruitment of staff was robust and staff received appropriate training. People had their needs assessed and risk assessments were in place. The service completed regular checks of daily records to identify any changes in need or action required.

People told us medicines were administered safely and staff had received relevant medicines training. Safeguarding procedures, policies and staff training were in place to protect people from abuse.

Most people told us the management team were approachable and would address concerns. The home did not have a registered manager in place at the time of inspection and was in the process of recruiting a new registered manager.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 30 January 2020) and there were multiple breaches of regulation. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We received concerns in relation to staffing. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Springfield Park Nursing Home on our website at www.cqc.org.uk.

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.