- Homecare service
Archived: Social Care Solutions Ltd (Northampton office)
Important:
This service is now registered at a different address - see new profile
All Inspections
16, 17 July 2013
During a routine inspection
We examined the care and support that was provided to people, the measures that were in place to deal with any safeguarding issues, the checks that were made on staff before they commenced their employment, the steps the provider took to obtain regular feedback and monitor quality assurance, and the procedures that were in place to record and respond to any complaints. We found some concerns with the systems that were in place to obtain regular feedback and the systems that were in place to act on quality assurance issues.