Background to this inspection
Updated
17 January 2020
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
Inspection team
This consisted of one inspector.
Service and service type
Mount Adon Park is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
The inspection was unannounced. However, when we arrived on 22 October, people and staff had gone on holiday together. We spoke to the provider to find out when everyone would be back and returned on the 27 October.
What we did before the inspection
We reviewed information we had received about the service since the last inspection. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.
During the inspection
We spoke with two people who used the service. We spoke with the registered manager and three support workers, including the team leader. We looked at a range of records. This included three people's care records and medicines records. We looked at three staff files in relation to recruitment and staff supervision. We looked at training records and materials.
After the inspection
We spoke with two relatives. We continued to seek clarification from the provider to validate evidence found. We looked at policies and procedures and other documents relating to the running of the service.
Updated
17 January 2020
About the service
Mount Adon Park provides accommodation and support for up to four people with a learning disability. At the time of our inspection four people were using the service. The home is an adapted residential property with accommodation over three floors. There was a communal lounge, dining area, kitchen and large garden.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service
People told us they liked living here and that they felt safe. They told us they were treated with kindness and respect. The home had a welcoming, happy atmosphere and we saw staff and people having genuine fun together. A relative said, “The place is just brilliant.”
Most people had lived in the home for many years and there was a low turnover of staff. This meant people had continuity of care and were supported by staff who knew them well and understood their needs. Staff and people communicated comfortably using various methods according to people's needs. People told us staff listened to them.
People’s independence and dignity was promoted. Their risk assessments and support plans were written in a positive, person-centred way. People helped write their support plans and took part in regular reviews.
People were supported to have relationships with their friends and families and took part in local activities and volunteering opportunities. They went on outings to visit family and pursue their interests and took regular holidays in Britain and abroad with staff.
People's medicines were safely managed and stored.
The home was clean and free of malodour. Good infection control practices were followed.
Fire safety checks and drills were regularly completed. There were regular, documented safety checks and external assessments of safety and equipment.
The registered manager regularly audited and reviewed the home's records, policies and procedures.
Staff told us they enjoyed working at the home and felt supported by management. They were well-trained and had regular supervision and appraisal.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection:
The last rating for this service was good (published 23 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.