Background to this inspection
Updated
6 August 2018
The registered provider for this service is Dr Forbes Watson, the practice is also registered under this name, but is known locally as Lyme Bay Medical Practice.
There is one location situated at:
Kent House Health Centre,
Silver Street,
Lyme Regis.
DT7 3HT
The provider has a website:
Dr Forbes Watson is registered to provide the following regulated activities:
Treatment of disease, disorder or injury
Surgical procedures
Diagnostic and screening procedures
Maternity and midwifery services
Family planning
The practice provides care and treatment to 2,275 patients and is situated in one of the least deprived areas of England. Over 50% of the patient population are over the age of 65. The practice also provides care to a large number of temporary residents, especially during the summer months due to the influx of holiday makers to the town.
The practice has one full-time male GP and a part-time locum female GP, who works regularly at the practice. The practice is a training practice for foundation doctor level 2 which is a qualified doctor who is undertaking further medical training programme to become a GP. Other staff include a nurse practitioner, practice nurse, a practice manager, reception and administration staff.
GPs have opted out of providing their own out of hours care and care is provided by Dorset Ambulance Service as part of the NHS 111 service.
Updated
6 August 2018
This practice is rated as Good overall. (Previous rating September 2015 – Good)
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Dr Forbes Watson 19 June 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- The practice held an ‘open surgery’ on Friday afternoons to enable patients to meet their needs.
- Staff considered they were well supported and had access to appropriate training and development opportunities.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
- The practice worked with other GP practices in the area and across the wider geographical area to provide joined up services for patients.
Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.
Working age people (including those recently retired and students)
Updated
6 August 2018
People experiencing poor mental health (including people with dementia)
Updated
6 August 2018