The Care Quality Commission
  • Doctor
  • GP practice

Archived: Bevan Healthcare C.I.C.

152 Sunbridge Road, Bradford, West Yorkshire, BD1 2HA (01274) 322400

Provided and run by:
Bevan Healthcare C.I.C.

Important: This service is now registered at a different address - see new profile

All Inspections

8 October 2013

During a routine inspection

We spoke with six people who used the service on the day of our visit. They were of varying ages, gender and ethnicity. The languages spoken other than English and type of clients present on the day (new patients and patients from other surgeries) limited the number available to speak with us.

All the patients were keen to praise the practice and were very enthusiastic about how valued the service was. Several of the patients had moved to this practice from others and noted this practice to be preferable.

Comments regarding the overall care included; 'They are better than my old doctors', 'They are really good here', 'They are very nice and pleasant and helpful', 'Lovely, very polite and really nice', 'Pretty good' and 'Brilliant!'.

The staff we spoke with were aware of their responsibilities to report safeguarding matters to the relevant safeguarding authorities and to the Care Quality Commission.

An infection control policy was in place which was reviewed regularly.

The Practice Business Manager was aware of the recent changes from CRB checks to Disclosure and Barring Service (DBS).

People were made aware of the complaints system and details were available in the reception area and in the information leaflet as well the web site. None of the patients we spoke with had ever made a complaint or were aware of any family or friends who had made a complaint or had any concerns.