InPhase Mobile MRI Services Ltd

Updated 9 August 2022

InPhase Mobile MRI Services Ltd provides diagnostic and screening services using diagnostic imaging in the form of Magnetic resonance imaging (MRI). InPhase Mobile MRI Services Ltd was registered in 2018 based in Yorkshire aiming to deliver mobile and relocatable MRI scanning services commissioned by the NHS and Private Health Care Sector on a supply and demand basis. InPhase Mobile MRI Services Ltd operate from two NHS sites, one in Bradford and one in Leeds delivering diagnostic screening by InPhase staff within NHS trusts using the trust’s MRI equipment or a rented MRI machine. The service provides diagnostic and screening procedures for adults and children.

The location is registered to provide the regulated activity: Diagnostic and screening procedures. The location has two managers registered with the CQC.

Updated 9 August 2022

Our rating of this service improved. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records that could be identified as documentation from InPhase. Consent was clearly documented. The service managed incidents well and learned lessons from them.
• Staff provided good care. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand the scanning process. They provided emotional support to patients who were anxious.
• The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems both with the NHS trusts they have contracts with and separate systems for their records. Leaders supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

We conducted an announced, comprehensive inspection on 7 December 2021. The service was rated inadequate. The service was issued with requirement notices under Regulation 19 HSCA (RA) Regulations 2014 Fit and proper persons employed, Regulation 16 HSCA (RA) Regulations 2014 Receiving and acting on complaints, and Regulation 5 HSCA (RA) Regulations 2014 Fit and proper persons: directors. The service was issued with a warning notice under Regulation 17 HSCA (RA) Regulations 2014 Good governance. However, there have been significant improvements to the service since the last inspection.

Updated 9 August 2022