We carried out a review of the data available to us about Creative Support - Danesfield on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Creative Support - Danesfield, you can give feedback on this service.
Danesfield is a supported living service providing care and support for up to 15 people. At the time of inspection there were 11 people receiving care and support. The service provided support to people with learning disabilities including autism. The service included one main building which contained 13 self-contained apartments and in addition there are two separate self-contained bungalows. People had access to shared facilities such as the laundry room and communal social areas.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism, to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People's experience of using this service and what we found
People living at Danesfield received a good level of care and their relatives confirmed this. Staff knew and fully understood people's needs.
People said they felt safe. The provider had safeguarding policies and procedures in place and records confirmed this process was followed. People told us there were enough staff to look after them. A robust recruitment process was in place. Care plans included individual risk assessments, which were regularly reviewed to keep people safe and to encourage and support people’s independence. People’s medication was managed safely
The provider worked closely with various healthcare professionals. People also had access to healthcare services such as GPs, dieticians and dentists.
Staff received support from the registered manager and team leader via supervision meetings and team meetings. Staff also had access to training which supported them in their role.
People were supported to maintain a healthy diet and people told us staff encouraged them to choose healthy options when they were supported with their grocery shopping. The service was very clean and well furnished. People had their own self-contained apartments which were well decorated and were very personal to the person living there. People also had access to communal areas within the service where they could sit and chat or watch TV with their friends.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People and their relatives (where possible) were involved in the creation of care plans. Care plans were reviewed and updated on a monthly basis or sooner if people's needs changed.
People were encouraged to provide feedback of their experience via regular tenant’s meetings. Relatives meetings were also held to allow for the provider to share updates and listen to any feedback relatives wished to provide.
People were encouraged to live their lives as independently as possible and staff supported people to achieve this.
People, staff, and relatives spoke for the majority in positive terms, about the registered manager and team leader. Staff said the registered manager and team leader were both supportive and approachable.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 4 May 2018 and this was the first inspection.
Why we inspected
This was a planned inspection following the provider's registration.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.