About the service Old leigh House is a care home with nursing providing support for up to six people. The service provides care and support to people with mental health or learning disability and complex needs. Care is provided in a large adapted building close to all amenities in the local community. At the time of our inspection five people were using the service.
People’s experience of using this service and what we found
People were positive about their experiences at the service. From surveys we saw relatives were happy with the care their loved ones were receiving.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting underpinning principles of Right support, right care, right culture. Staff promoted people’s independence and care was personalised to each individual person’s needs and goals. Staff supported people to develop their skills and confidence to live full lives.
Care was person centred and delivered in a way that was intended to ensure people's safety and welfare. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. Staff had received appropriate training. There were systems in place to minimize the risk of infection and to learn lessons from accidents and incidents. Medicines were dispensed by staff who had received training to do so.
The registered manager and provider had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people's experience at the service.
Rating at last inspection: The last rating for this service was requires improvement published 20 March 2020 and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.
The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from Requires Improvement to Good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Old leigh House on our website at www.cqc.org.uk.