Osborne Harle Ltd

We saw that treatment options and medications prescribed were discussed and sufficient time given for patients to talk about their health issues with their practitioner.

Although we found the location to be clean and tidy, we found that there were not effective systems in place to reduce the risk and the spread of infection.

Staff training was up to date. For example, relevant staff had been trained in safeguarding vulnerable adults.

There was a system in place to ensure the provider monitored and maintained the quality of service provision at the practice.