14 March 2017
During an inspection looking at part of the service
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Toqeer Aslam on 4 October 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Dr Toqeer Aslam on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 14 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 4 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is now rated as good.
Our key findings were as follows:
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Since our inspection in October 2016 staff who had sustained a needlestick injury had received appropriate support. The practice’s needlestick injury procedure had been discussed at a staff meeting to help ensure all staff were aware of the correct process to be followed.
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The practice had revised the arrangements for managing medicines and sterile equipment in the practice to help ensure patients were kept safe.
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The practice was able to demonstrate that risks to patients, staff and visitors were being assessed and well managed.
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The practice had revised the way patients’ records were stored to help ensure they were not accessible to unauthorised people.
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The practice had introduced a system that identified patients who were also carers. The practice had identified 26 patients on the practice list who were also carers.
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Governance arrangements had been revised to help ensure they were effectively implemented.
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The practice was able to demonstrate how learning from accident investigations was shared with relevant staff.
However, there were also areas of practice where the provider needs to make improvements.
In addition the provider should:
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Continue to improve the system that identifies patients who are also carers to help ensure they are offered relevant support.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice