We carried out an announced desk-based review inspection at Hungerford Surgery on 7 October 2022. Overall, the practice is rated as Good.
We rated the following key question as:
Effective - Good
Following our previous inspection on 31 October 2019, the practice was rated good overall, however we rated effective as requires improvement because we identified concerns relating to the population groups ‘people with long-term conditions’ and ‘people experiencing poor mental health (including people with dementia)’.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Hungerford Surgery on our website at www.cqc.org.uk.
Why we carried out this inspection
We carried out this inspection to follow up concerns from a previous inspection in line with our inspection priorities.
In October 2021, we (Care Quality Commission) amended how we report and rate GP practices. Although the amendment saw the removal of population groups, this inspection reviewed information and followed up on the improvements the practice had made in relation to monitoring of practice performance for patients with long-term conditions and people experiencing poor mental health, which had contributed to the requires improvement rating for both population groups and the provision of effective services. We also reviewed the improvements made to cervical screening and childhood immunisations which were previously identified as a ‘should’ at the previous inspection. [BA1]
Our findings
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We found that:
- Patients received effective care and treatment that met their needs.
- The practice had improved its monitoring of outcomes for patients with long term conditions.
- The practice had improved its monitoring of outcomes for patients experiencing poor mental health.
- Childhood immunisation uptake had improved and met the national target in three of five areas and met the minimum 90% target for the remaining two areas.
- Cervical screening uptake had improved since the previous inspection and the practice had a clear ongoing plan to further improve uptake.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services