Updated 1 February 2023
The Ridge Medical Practice independent doctors service operates from:
Westwood Park Diagnostic Treatment Centre, Swift Drive, Off Cooper Lane, Bradford, West Yorkshire, BD6 3NL.
Services are also delivered at 2 other sites:
The Ridge Medical Practice, Buttershaw Surgery, Royds Healthy Living Centre, 20 Ridings Way Off The Crescent, Buttershaw, Bradford, West Yorkshire, BD6 3UD.
And:
The Ridge Medical Practice, Great Horton Surgery, Cousen Road, Bradford, West Yorkshire, BD7 3JX.
We visited all these sites as part of the inspection.
The service is commissioned by Bradford District and Craven Health and Care Partnership through an Alternative Provider Medical Services (APMS) contract, and is known locally as the Bradford South and West Musculoskeletal Service. The service specialises in the triage, assessment and treatment of musculoskeletal conditions. The service sees approximately 3,500 patients each year, all of whom are referred by their NHS GP. The services available to patients over the age of 12 years are:
- Diagnostic and screening services
- Treatment of disease, disorder or injury
- Surgical procedures.
The service is delivered by GPs with enhanced extended roles, GPwERs, (GPwERs were previously called GPs with a Special Interest). The administrative side of the service is managed by the extended care team, based within the main site of The Ridge Medical Practice, Cousen Road, Great Horton, Bradford, BD7 3JX. The service works in conjunction with Advanced Physiotherapy Practitioners (APPs). However, the APPs provide treatment under a contract commissioned by the local NHS Trust, and so were not reviewed as part of this inspection.
Services operate at:
Westwood Park Diagnostic Treatment Centre – clinical sessions Thursday 8am to 5pm.
Buttershaw Surgery – clinical sessions Monday 8.30am to 11.30am and Tuesday and Friday 8.30 to 3.30pm.
Great Horton Surgery – hosts the extended care administration support team and operates Monday to Friday 9am to 5pm, in addition some clinical sessions are also delivered on an irregular basis at the surgery when required, to meet the needs of the service.
All the sites delivering services were purpose-built and accessible to those with a physical or sensory disability. Parking is available at all sites.
How we inspected this service
Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.
Before visiting the service’s locations, we looked at a range of information that we hold about the service. We reviewed information submitted by the service in response to our provider information request, this included completed staff questionnaires. During our visit, we interviewed staff, reviewed documents and clinical records, and made observations relating to the service and the locations it was delivered from.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.