Updated 9 April 2019
ICO Health Group - Chinbrook Surgery is located within the Lewisham local authority and is 1 of 39 practices serving the NHS Lewisham CCG area.
The group represents the 2013 merger of four local practices which are all located within the Grove Park area of Lewisham. The group provides medical services to approximately 10,600 patients and they can be seen in any one of the four locations. For this inspection we visited the Chinbrook surgery site only.
Information published by Public Health England rates the level of deprivation within the practice population group as second on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
The practice has a large proportion of patients registered of working age; 63% are aged 18-64 which is lower than the CCG average of 69% but comparable to the national average of 62%. The practice has a lower number of patients over 65 at 13% when compared to the national average of 17%. Of the patients registered with the practice, 58.7% are White British, 6.5% are from mixed ethnic groups, 7.4% are Asian, 24.4% are of Black African origin with the remaining 3% being of other races.
The practice has three male GP Partners who are contracted to provide Personal Medical Services (PMS) and who are registered with the CQC for the following regulated activities: treatment of disease, disorder or injury, maternity and midwifery services, family planning, surgical procedures and diagnostic and screening procedures. PMS agreements are locally agreed contracts between NHS England and a GP practice.
The remainder of the practice team at ICO Health Group consists of a male GP and a female GP, a practice nurse, a clinical pharmacist, a practice manager, nine administrative and reception staff members and a secretary.
The ICO Health Group staff operate on a rotational basis and staff work across all four sites providing clinical and administrative support to patients who can visit whichever surgery they wish.
The practice provides a range of services including maternity care, childhood immunisations, chronic disease management and travel immunisations and several enhanced services including childhood immunisation, learning disability health checks, extended opening hours, and rotavirus and shingles immunisations (enhanced services require an enhanced level of service provision above what is normally required under the core GP contract). Private travel vaccinations are offered in addition to those available free of charge on the NHS.
The surgery is open Monday, Tuesday, Thursday and Friday between 8am and 1pm and 3pm and 6:30pm but patients can access medical services at one of the other locations anytime between 8am and 6:30pm every weekday. The practice has opted out of providing out-of-hours (OOH) services to their own patients and directs patients to the out-of-hours provider. The practice is also part of the GP Extended Access Service where further appointments are available between 8am and 8pm, seven days per week.