Background to this inspection
Updated
23 November 2018
St Andrews Medical Practice 2 provides primary care services to 6421 patients. The practice delivers services under a General Medical Services (GMS) contract.
The GMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures, maternity and midwifery services, and treatment of disease, disorder and injury.
Regulated activities are delivered from the following address:
30 Russell Street
Eccles
Manchester
Greater Manchester
M30 0NU
There are four partner GPs (two female and two male), and two salaried GPs (one male and one female). They are supported by a shared nursing and administrative team with two other practices in the same building.
The age profile of the practice population mostly consists of patients aged from 15-44. Information taken from Public Health England placed the area in which the practice was in the third most deprived decile (from a possible range of between 1 and 10). In general, people living in more deprived areas tend to have greater need for health services.
Patients requiring a GP outside of normal working hours are advised to contact the surgery and they will be directed to the local out of hours service which is provided by NHS 111.
Updated
23 November 2018
This practice is rated as Good overall.
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at St Andrews Medical Practice 2 on 9 October 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they could access care when they needed it.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.
Working age people (including those recently retired and students)
Updated
23 November 2018
People experiencing poor mental health (including people with dementia)
Updated
23 November 2018
People whose circumstances may make them vulnerable
Updated
23 November 2018